24/7Privacy policy
Privacy Policy for Beaverton Rapid Plumbing
We keep this short and plain. Here is what information we handle when you visit this site or call us, and how to reach us about it.
- Phones answered 24/7
- Same-day service
- Working since 1998
Talk to a local plumber, not a call center queue.
Who we are
This website is operated by Beaverton Rapid Plumbing, 2600 SE 9th Ave, Portland, OR 97202. You can reach us about this policy at info@emergencyplumberbeaverton.com.
Information we collect
When you visit the website
This website does not have contact forms, accounts or a newsletter, so we do not ask you to type in personal information here. Like most websites, our hosting provider automatically processes basic technical information such as your IP address, browser type and the pages you request, so the site can be delivered and protected from abuse.
Some pages include a map from OpenStreetMap. When the map loads, your browser connects to OpenStreetMap's servers, which receive your IP address and browser information under their own privacy policy.
If we add website analytics in the future, we will update this policy to say which service we use and what it collects.
When you call us
When you phone us, we receive the number you call from and whatever you choose to tell us, such as your name, address and a description of the plumbing problem. We use this to arrange and carry out the service you asked for. Calls to our number may be routed and logged by a call tracking service, which can record details such as the time, duration and originating number of the call, and in some cases a recording of the call for quality and training purposes.
How we use information
- To answer your call and arrange a plumber to visit
- To carry out and follow up on the work you requested
- To keep the website secure and working properly
- To meet legal, tax and record-keeping obligations
We do not sell your personal information.
Sharing
We share information only as needed to provide the service you asked for, for example with the plumbing professional who carries out the work, with service providers who help us run our phones and website, or when required by law.
How long we keep information
We keep call and job information only as long as needed for the purposes above and for our legal and tax obligations, then delete or anonymize it.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it, subject to any records we are legally required to keep. Oregon residents may also have rights under the Oregon Consumer Privacy Act where it applies. To make a request, email info@emergencyplumberbeaverton.com and we will respond within a reasonable time.
Children
This website is not directed at children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Beaverton Rapid Plumbing
2600 SE 9th Ave
Portland, OR 97202
info@emergencyplumberbeaverton.com
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