24/7Emergency plumbing FAQ for Beaverton
Emergency Plumbing FAQ: Beaverton's Questions, Answered Straight
These are the questions we hear most on the phone, with the answers we give. If yours is not here, call and ask.
- Phones answered 24/7
- Same-day service
- Working since 1998
Talk to a local plumber, not a call center queue.
Calling us and getting a plumber out
Do you really answer the phone at night and on weekends?
Yes. Our phone is answered 24 hours a day, 7 days a week, including weekends and holidays. A real person picks up, not a voicemail box.
How fast can a plumber get to my home?
We offer same-day service across Beaverton and every community we serve on the west side. When you call, we ask where you are and what is happening, then give you an arrival window.
What should I tell you when I call?
Where the problem is, what you are seeing, whether you have shut off the water and whether water is near any wiring. That lets us help you limit the damage while a plumber is on the way.
Can I book a plumber online?
We work by phone only. Calling is the fastest way to reach us, especially in an emergency, and it lets us walk you through shutting off water or gas straight away.
How long have you been doing this?
We have been fixing plumbing for Beaverton-area homes since 1998.
Costs and what to expect
How much does an emergency plumber cost?
It depends on the problem, how easy the pipe is to reach, the parts needed and the time of the call. Our cost guide explains what affects the price of each type of job.
Will I know what the repair involves before you start?
Yes. We explain what we found and what the repair involves before any work begins, so you can decide how to proceed.
Will you have to open my walls or floors?
Only when a pipe is hidden behind them. We locate the problem first and keep any opening as small as a proper repair allows, and we tell you before we cut.
What if my water heater or pipe is not worth repairing?
We tell you plainly. If a tank is leaking or a pipe is too corroded to repair well, we explain why and what your options are.
Emergencies and safety
What counts as a plumbing emergency?
Water spraying or coming through a ceiling, sewage backing up, no water at all, water near wiring, a leaking water heater tank or your only toilet overflowing. If you are not sure, call and describe it.
What should I do first if a pipe bursts?
Close the main water shutoff, turn off the water heater if it is nearby, keep clear of any water near electricity and call us.
What should I do if I smell gas?
Leave the house with everyone inside. Do not use switches, lighters or anything that could spark. Call NW Natural or 911 from outside. Once the area is safe, call us for the repair.
Is sewage backing up into my home dangerous?
Yes. Sewage carries bacteria and viruses. Stop using water, keep people and pets away and call us to clear the line.
Service area and the work we do
Which areas do you cover?
We cover Beaverton, including Central Beaverton, Five Oaks, Murrayhill and Greenway, plus Aloha, Cedar Hills, West Slope, Raleigh Hills, Garden Home-Whitford, Cedar Mill, Tigard, Hillsboro and Cooper Mountain.
Do you work on older homes?
Yes. Older homes with galvanized pipe, cast iron or clay sewer lines and crawlspaces are a regular part of our work.
Do you repair gas lines?
Yes, once the utility has made the area safe. We repair lines to water heaters, furnaces, ranges and dryers.
Do you fix sewer lines between my house and the street?
Yes. The line from your house to the public main is the homeowner's responsibility, and we repair cracked, sagging and root-filled sections of it.
Still have a question?
See our emergency plumber cost guide, browse all our services or call us. A real person answers 24/7.
Water Still Running? Call Now.
A real person answers 24/7 and a plumber reaches your Beaverton home the same day. We have been doing exactly this for 28 years.